Description
Our warranty options look like this:
Warranty Service | Parts & Labour | On-Site | Collection Costs Covered | Hardware Technical Support Period |
Bronze – 3 Years Return-to-Manufacturer & Labour | 3 Years | N/A | 1 Month | Lifetime |
Silver – 1 Year On-Site Warranty Parts & Labour Australia Wide Metro | 3 Years | 1 Year | NA | Lifetime |
Gold – 2 Year On-Site Warranty Parts & Labour Australia Wide Metro | 3 Years | 2 Years | NA | Lifetime |
Platinum – 3 Year On-Site Warranty Parts & Labour Australia Wide Metro | 3 Years | 3 Years | NA | Lifetime |
Warranty Exclusions
- Accidental Damage.
- General wear and tear, misuse, neglect or damage by the buyer.
- Incorrectly installed goods by the buyer.
- Overheating due to excessive dirt/dust build up.
- Consumables (Ink Cartridges, batteries, etc).
- Data Recovery & Backing up of data, files and programmes.
- Remedy of incorrectly installed/incompatible software which is not provided by Dream PC
- Remedy of viruses.
- Compatability of 3rd party software/hardware.