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Reviews – The Best Custom PC Builder in Australia | Dream PC

We care as much about
as we do about our computers

We are shaking up the custom PC market by giving world class service. We are very proud of our customer reviews we have received. Check them out for yourself below.

Lauchlan fontaine
01:51 10 Nov 19
I purchased one of their recommended pc builds and it has run fantastically plenty of room for upgrading etc. I was also very impressed with how well they kept me updated on the build process and when it would be ready for me to go get. Would highly recommend this company to anyone
The Duke
13:56 07 Nov 19
Fantastic experience with Dream PC. Super simple to put together a custom PC, and very easy to get help if you're not sure what you need. The build was really quick, and the capacity to track exactly where your build is up to in the construction process is absolutely gold. Terrific experience, and the end result is an absolute champion. Can't recommend them enough.
Mark McAuley
11:55 02 Nov 19
Fantastic website PC builder tool, excellent customer service, Rick is happy to help and doesn't make you feel like a fool if you have questions. Along those lines too, the PC builder function on their site is structured so that you don't really have to "know" what you need, it has all of the categories for PC components and a default base model chosen for each. They keep you in the loop throughout the order, build and shipping process. When I need a new PC (which won't be for a long time because I will be able to upgrade components of this one without getting a whole new PC) I will definitely use them again. Lastly, the pricing is very reasonable and by doing this you can get a higher spec PC than what you could buy stock standard at a Harvey Norman or Office Works for at least hundreds, if not thousands of dollars less. I estimate I saved about $1000 by going through Dream PC as opposed to one of the large franchises.
Craig Altorfer
04:05 01 Nov 19
Great communication process through the whole ordering and build of our new PC. Rick was very accommodating and helpful in all aspects. I would recommend Dream PC to anyone wanting a custom built PC.Thanks Rick / Dream PC
John Suters
00:45 24 Oct 19
Great site to configure a PC the way you want it. More options than other sites that do a similar thing. Very easy to build and buy. 100% recommend.
Anthony Iozzi
01:43 10 Oct 19
To anyone dealing with any company the person they interact with IS the company. In my order of a high end, expensive PC, I dealt with Rick. I would not have transferred the very substantial money for my order ahead of receiving the product if his customer service was anything less than outstanding, and his obvious respect for and interest in his customer's needs didn't inspire complete trust and confidence. I believe Rick is a credit to his company and so puts the company in the best possible light. My service, customer communication throughout the building process, updates and, most importantly, the quality of the product has been outstanding. Congratulations on running a first rate business. I would buy again with confidence.
Q Cunno
01:42 10 Oct 19
The last thing i did before putting an order in was checking the reviews, and i have another 5 star to add to their long list. Friendly with great communication, Rick kept me updated with the whole process and for a custom build it was delivered far sooner than i thought it would be. I can't recommend them enough and would definitely use them again. Thanks
Matthew
03:04 30 Sep 19
Not only did they build an amazing PC, it was completed quickly and I was kept in the loop at every step. I missed my delivery and had to pick it up and one of their employees personally called me to ensure I had. Just one example of their great customer service, and I couldn't recommend them more highly.
ffion ffoulkes
09:42 16 Sep 19
I had very high expectations from looking at their site and seeing 41/42 reviews were 5 stars. They definitely lived up to the reputation! They were communicative all throughout the build process, very professional and the PC itself is beautiful and super affordable for the beast I customised
marcos fujimoto
10:27 20 Aug 19
I purchased a desktop pc with them. Had few issues and Rick offered me full support and even jumped in a skype call to help me suss the issue. Long story short, I am very satisfied with both product and customer support. Thank you very much.
marcos fujimoto
10:27 20 Aug 19
I purchased a desktop pc with them. Had few issues and Rick offered me full support and even jumped in a skype call to help me suss the issue. Long story short, I am very satisfied with both product and customer support. Thank you very much.
Jackson Sargeant
06:57 18 Aug 19
Extremely smooth ordering process, constant updates on the status of my order, on time delivery, prompt customer service and most importantly, high quality product delivered.
Blayde
13:59 30 Jul 19
Amazing attention to detail with customer contact, very fast to reply with any inquiry. The entire service from my initial email to receiving my build has been 10/10 including constant build updates, very unique service I think companies could take note of. 5 stars guys great work!
Matthew Corkill
03:15 17 Jul 19
Some of the best support I've ever dealt with. Upgraded me from a 1050 to a 1060 GTX free of charge just for having a back order on 1050 graphics cards, even gave me a personal call to apologize for the hassle. Absolutely phenomenal guys.
Dharshini Devasagayam
09:32 09 Jul 19
Rick was very helpful and took the time to explain the different options and workout what the best solution for me. I have also appreciated Rick's post sales response to questions and willingness to share his knowledge and help others.
Kate Perez
16:02 28 Jun 19
If you want a new computer this is the place to go, not only are they affordable and quick but they keep you informed as your computer is being built.If you know what you want they can build it and if you are not sure they can help with that too.
Vincent McMahon
00:59 11 Jun 19
I was impressed with DreamPC. I have built my own PCs for over 20 years but found that that I could have one assembled and sent to me for about the same price. There is good process control with automatic updates on the build and testing. The PC was delivered well packaged and according to specifications. An important consideration for me was that I could specify every component rather than picking variants on a standard build. I specified a case that was not listed, as I wanted USB 3.1C connectors on the case itself, and that case was added to the options. All up, a very good service which I can recommend.
QIGS
22:43 19 May 19
Great computer and great communication. Thank you very much. Highly recommended
Caitlyn Berg
11:30 22 Mar 19
Easy ordering experience, good value for money, all spare parts and cords were included making upgrading and customizing much easier in the future. Overall very happy with the finished product and service provided.
LexInAnOven
02:38 18 Mar 19
Brilliant customer service, helped me figure out exactly what I wanted/needed and kept me frequently updated on every step of the amazingly fast process.Would highly recommend to anyone.
Oliver Goldsmith
01:57 03 Mar 19
Seriously amazing service. I had Rick build one of my clients the absolute ultimate PC. i9900k, 2 2080Tis .. watercooled. Well, after 2 weeks, the pump seized. Instead of fobbing me off to the manufacturers, Rick told me not to worry, he would make sure we could claim under warranty and make sure we could get everything working again quickly. If you want the best service (and competitive pricing too) you really can't go past Dream PC.I just noticed, there's a ton of reviews and not a SINGLE review under 5 stars. Speaks volumes,
Ther Lim
08:07 28 Feb 19
Dream PC simply lives up to its name - I been dreaming for years to get a good gaming desktop that won't break the bank, and Rick has simply made that dream a reality.One of the best parts of Dream PC is Rick and his customer service, making sure you're updated every step of the way. From suggesting the components of your PC and considering your budget with every decision, Rick is definitely the PC guru.TL;DR STRONGLY recommend Dream PC - great pricing and AMAZING customer service.
Jasmine Johnson
08:14 14 Feb 19
Great service, Rick was super helpful with tailoring my computer and a good price.
Chelsea Games
12:59 11 Feb 19
Very friendly service and very helpful. Definitely check them out!
Lincoln Stokes
12:15 23 Jan 19
simply awesome Fast Great to deal with. thanks Rick
Michael Gray
09:15 08 Dec 18
TLDR: With great communication and service, this has absolutely been my favorite purchasing experience ever. And having spent a few days with my new PC now, it is undoubtedly a dream :D. + Prompt, informative and enjoyable communication.(Though I wouldn't expect or ask for it, I was blown away when I got back a thorough response about some changes/recommendations at 11:45pm, after I thought I'd have to wait another day.Compare this to the only other, 'big' site I'd messaged that hadn't responded after 4 days when I decided to message them again anyway saying I'd found someone else-which I'm super glad I did) + Were able to balance recommendations with a necessity I had for my build, and were patient with discussing changes and reasons for said recommendations. + Amazingly cool 'build tracker' let me view my PC moving along its way from start to end (check their about page for a link). + Reasonable prices, and more than fair enough when factoring in the awesome job they did from start to finish, and everything included like 3year waranty. + The most thorough packaging job I've ever seen. - I don't have friends to recommend this service to.Really this was all just the best, I couldn't be happier so far with the end result. I'm hoping my new computer will last forever, but I'm hoping DreamPC will be around longer than forever so I can get my next PC with them again.
Matias Pizarro
03:05 24 Nov 18
Kept me updated the entire process and built within time frame. Great experience all round
Sam Gillham
04:55 24 Oct 18
Rick was very helpful and friendly. He really knows his stuff.
Brian Engel
22:52 13 Oct 18
The Dream PC website was without peer in the process of selecting components for my new PC. Very helpful personal advice was readily provided, compatible with my proposed budget. All technical questions were answered promptly. The firm is highly recommended to the novice as well as more technically minded customers.
Blake Foody
11:38 01 Oct 18
Fantastic service & very thankful for your assistance in answering all the questions I had and it was great to see how passionate you were about building my dream PC. Looking forward to doing business with you in the future.
Butch Javier
15:11 22 Aug 18
Rick knows his stuff so well... Very pleasant to deal with and very helpful... He builds the PC the way you want it to be...
Arnold MPG
00:18 17 Aug 18
One compelling reason why you want to deal with Rick. - You can rely on him and he will look after you. Thank you Rick!
Sam Phillips
02:54 10 Aug 18
Bought a PC from here, it was put together immaculately and tidy. Great pricing and really friendly service. Will be going back there again when I need another PC and recommending to friends.
piner cddd
10:39 07 Aug 18
Rick is easy to work with, knows exactly what you’re after in a PC, quick and good prices, solve any problems for you along the way
Anna Davies
07:59 07 Aug 18
Excellent customer service, great range of products and expert advice. Highly recommend
Hagai Avisar
07:23 23 Jul 18
Rick has been helping us with fixing bugs on WordPress. I find him knowledgable, responsive and helpful. As a bonus he is very kindly teaching me how to operate some things myself.
Stacey Gleeson
03:13 23 Jul 18
I have worked with Dream PC for a few months now and have always been impressed with the response time and level of service I receive. Rick has always been fantastic at providing solutions for us to improve our websites functionality and is always friendly and easy to work with. His solutions not only work, but he explains things in a way that makes sense to me, even though I am not very tech savvy.
Nick H
06:17 28 May 18
Good range of quality products, good website, helpful advice, and everything tested before being sent to us.
Mohit Bhawar
04:22 13 Apr 18
Jason Rismondo
09:34 12 Apr 18
Jassi Vohra
06:47 23 Mar 18
Really good deals for custom pc’s.
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