Our warranty options look like this:
| Warranty Service | Parts Warranty Period | Labour Warranty Period | Collection Costs Covered | Hardware Technical Support Period | Hardware Technical Support Cost |
| 3 Year Standard Return-to-Base | 1 Year | 3 Years | 1 Month | Lifetime | Local Rate |
| 3 Year Silver Return-to-Base | 1 Year | 3 Years | 1 Year | Lifetime | Local Rate |
| 3 Year Gold Return-to-Base | 2 Years | 3 Years | 2 Years | Lifetime | Local Rate |
| 3 Year Platinum Return-to-Base | 3 Years | 3 Years | 3 Years | Lifetime | Local Rate |
Warranty Exclusions
- Accidental Damage.
- General wear and tear, misuse, neglect or damage by the buyer.
- Incorrectly installed goods.
- Overheating due to excessive dirt/dust build up.
- Consumables (Ink Cartridges, batteries, etc).
- Data Recovery & Backing up of data, files and programmes.
- Remedy of incorrectly installed/incompatible software which is not provided by Dream PC
- Remedy of viruses.
- Compatability of 3rd party software/hardware.
